C) Ask to see the manager politely but firmly.
D) Ask the name of the person waiting on you.
31.A) You problem may not be understood correctly.
B) You don't know if you are complaining at the right time.
C) Your complaint may not reach the person in charge.
D) You can't tell how the person on the line is reacting.
32.A) Demand a prompt response.
B) Provide all the details.
C) Send it by express mail.
D) Stick to the point.
Passage Three
Questions 33 to 35 are based on the passage you have just heard.
33.A) Fashion designer
B) Architect.
C) City planner.
D) Engineer.
34.A) Do some volunteer work.
B) Get a well-paid part-time job.
C) Work flexible hours.
D) Go back to her previous post.
35.A) Few baby-sitters can be considered trustworthy.
B) It will add to the family's financial burden.
C) A baby-sitter is no replacement for a mother.
D) The children won't get along with a baby-sitter.
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Section C
Directions: In this section, you will hear a passage three times. When the passage is read for the first time, you should listen carefully for its general idea. When the passage is read for the second time, you are required to fill in the blanks numbered from 36 to 43 with the exact words you have just heard. For blanks numbered from 44 to 46 you are required to fill in the missing information. For these blanks, you can either use the exact words you have just heard or write down the main points in your own words. Finally, when the passage is read for the third time, you should check what you have written.
注意：此部分试题请在答题卡2上作答。
Almost every child, on the first day he sets foot in a school building, is smarter, more (36)______, less afraid of what he doesn't know, better at finding and (37) ______ things out, more confident, resourceful (机敏的), persistent and (38) ______ than he will ever be again in his schooling – or, unless he is very (39) ______ and very lucky, for the rest of his life. Already, by paying close attention to and (40) ______ with the world and people around him, and without any school-type (41) ______ instruction, he has done a task far more difficult, complicated and (42)______ than anything he will be asked to do in school, or than any of his teachers has done for years. He has solved the (43) ______ of language. He has discovered it – babies don't even know that language exists – and (44) ________________________________________________. He has done it by exploring, by experimenting, by developing his own model of the grammar of language, (45) ________________________________________________ until it does work. And while he has been doing this, he has been learning other things as well, (46) ________________________________________________, and many that are more complicated than the ones they do try to teach him.
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Part IV Reading Comprehension (Reading in Depth) (25 minutes)
Section A
Directions: In this section, there is a passage with ten blanks. You are required to select one word for each blank from a list of choices given in a word bank following the passage. Read the passage through carefully before making your choices. Each choice in the bank is identified by a letter. Please mark the corresponding letter for each item on Answer Sheet 2 with a single line through the centre. You may not use any of the words in the bank more than once.
Questions 47 to 56 are based on the following passage.
When we think of green buildings, we tend to think of new ones – the kind of high-tech, solar-paneled masterpieces that make the covers of architecture magazines. But the U.S. has more than 100 million existing homes, and it would be __47__ wasteful to tear them all down and __48__ them with greener versions. An enormous amount of energy and resources went into the construction of those houses. And it would take an average of 65 years for the __49__ carbon emissions from a new energy-efficient home to make up for the resources lost by destroying an old one. So in the broadest __50__, the greenest home is the one that has already been built. But at the same time, nearly half of U. S. carbon emissions come from heating, cooling and __51__ our homes, offices and other buildings. "You can't deal with climate change without dealing with existing buildings," says Richard Moe, the president of the National Trust.
With some __52__, the oldest homes tend to be the least energy-efficient. Houses built before 1939 use about 50% more energy per square foot than those built after 2000, mainly due to the tiny cracks and gaps that __53__ over time and let in more outside air.
Fortunately, there are a __54__ number of relatively simple changes that can green older homes, from __55__ ones like Lincoln's Cottage to your own postwar home. And efficiency upgrades (升级) can save more than just the earth; they can help __56__ property owners from rising power costs.
注意：此部分试题请在答题卡2上作答。
A) accommodations B) clumsy C) doubtful D) exceptions E) expand F) historic G) incredibly H) powering I) protect J) reduced K) replace L) sense M) shifted N) supplying O) vast
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Section B
Directions: There are 2 passages in this section. Each passage is followed by some questions or unfinished statements. For each of them there are four choices marked A), B), C) and D). You should decide on the best choice and mark the corresponding letter on Answer Sheet 2 with a single line through the centre.
Passage One
Questions 57 to 61 are based on the following passage.
You never see him, but they're with you every time you fly. They record where you are going,how fast you're traveling and whether everything on your airplane is functioning normally. Their ability to withstand almost any disaster makes them seem like something out of a comic book.They're known as the black box.
When planes fall from the sky, as a Yemeni airliner did on its way to Comoros Islands in the India ocean June 30, 2009, the black box is the best bet for identifying what went wrong. So when a French submarine (潜水艇) detected the device's homing signal five days later, the discovery marked a huge step toward determining the cause of a tragedy in which 152 passengers were killed.
In 1958, Australian scientist David Warren developed a flight-memory recorder that would track basic information like altitude and direction. That was the first mode for a black box, which became a requirement on all U.S. commercial flights by 1960. Early models often failed to withstand crashes, however, so in 1965 the device was completely redesigned and moved to the rear of the plane – the area least subject to impact – from its original position in the landing wells (起落架舱). The same year, the Federal Aviation Authority required that the boxes, which were never actually black, be painted orange or yellow to aid visibility.
Modern airplanes have two black boxes: a voice recorder, which tracks pilots' conversations,and a flight-data recorder, which monitors fuel levels, engine noises and other operating functions that help investigators reconstruct the aircraft's final moments. Placed in an insulated (隔绝的) case and surrounded by a quarter-inch-thick panels of stainless steel, the boxes can withstand massive force and temperatures up to 2,000℉. When submerged, they're also able to emit signals from depths of 20,000 ft. Experts believe the boxes from Air France Flight 447, which crashed near Brazil on June 1,2009, are in water nearly that deep, but statistics say they're still likely to turn up. In the approximately 20 deep-sea crashes over the past 30 years, only one plane's black boxes were never recovered.